Noctis. – Shipping Policy
NOCTIS – SHIPPING POLICY
Shipping Information
At Noctis., we aim to deliver your order quickly and reliably, wherever you are.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been processed, you will receive a confirmation email with your shipping details.
Delivery Times
We offer Standard Shipping (Free) on all orders.
Estimated delivery times:
-
United Kingdom: 5–11 business days
Please note that delivery times are estimates and may vary due to factors outside of our control, such as customs delays or courier disruptions.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update after dispatch.
Delays
While we aim to meet all delivery estimates, occasional delays may occur.
We appreciate your patience and understanding during these times.
Incorrect Shipping Information
It is the customer’s responsibility to ensure that all shipping details are correct at checkout.
Noctis. is not responsible for orders delivered to incorrectly provided addresses.
Lost or Stolen Packages
Once your order has been handed to the courier, Noctis is not liable for lost or stolen packages.
If your package is marked as delivered but not received, please contact the courier directly. We will assist where possible.
Contact Us
If you have any questions regarding shipping, please contact:
Email: help@noctiswell.com